What is this site?

It’s an online subscription-based website for people interested in property maintenance, DIY and domestic construction. It’s aimed at fans of the Gosforth Handyman YouTube channel but everyone is welcome! The site gives you access to loads of extra videos and downloadable content not available from anywhere else.

How much does membership cost?

Membership prices are listed here and you can cancel your subscription at any time.

Having problems logging in? Try this!

Some web browsers store a temporary copy of this website before you were logged in (called a cached copy). Different browsers handle this in different ways. If you can’t see the member-only content after logging in try refreshing the page (F5 or Ctrl+F5). This normally fixes it but if it doesn’t try clearing your browser cache or an entirely different browser. Sometimes VPNs can cause some issues but this is pretty rare.

I’m getting a weird ‘nonce’ error!

In the world of website security nonce means ‘number used once’. It’s a geeky term that existed long before the alternative meanings. So don’t worry, it’s nothing sinister. It just means for some reason a security check has failed. Normally refreshing the page or clearing your browser cache will fix this. For those of the nerdy inclination you can read more about this error here.

How do I get notified of new content on this site?

The best way to keep informed of new content across all of my channels is via my Discord server. You can automatically receive notifications for content you’re interested in:

I do periodically send out newsletter updates to all current and past Member Zone members. You’ll continue to receive these even if you cancel your membership, so if you don’t want them just hit ‘unsubscribe’ when you receive them. The newsletters take quite a while to put together so I’d don’t make them very often.

Can I cast videos to my TV?

Content is hosted on YouTube so once you’ve opened the video from the Member Zone you can stream it or cast it as usual. It will also be in your YouTube watch history for future reference.

What are the password requirements?

This site uses strong passwords by default – this is important to main security of the whole site. There’s no set rules for passwords other than it being a minimum of 12 characters long. The system automatically determines whether your password is easy to guess. Tips to ensure your password is accepted:

  • Make sure it’s at least 12 characters long
  • Try having a mix of upper and lower case letters
  • Try adding numbers
  • Try adding symbols such as ! ” ? $ % ^ & )

You don’t need to use all of the above and the system will tell you if your password isn’t strong enough.

When you log in you will get 5 attempts at your password and then your account will be locked out for 4 hours. So you’re best using the ‘Lost password’ link before locking out your account. Using strong passwords is essential to maintain security of the site for everyone.

Do you store my credit card details?

No. We have no visibility of your complete credit card number or security details. Recurring subscriptions are securely handled via Stripe or PayPal.

How do I cancel my membership on this site?

You have complete control over your membership on this site. Just hit ‘My Account’ in the top right (or bottom of the page) and click ‘Cancel’ in the ‘My Memberships’ section:

How to cancel membership

If you have any problems don’t hesitate to get in touch. Also remember if you cancel your subscription you’re welcome back at any time! You’ll continue to receive e-mail notifications of new articles and if there’s a particular subject you find interesting you can always re-join.