What is this site?

It’s an online subscription-based website for people interested in property maintenance, DIY and domestic construction. It’s aimed at fans of the Gosforth Handyman YouTube channel but everyone is welcome! The site gives you access to loads of extra videos and downloadable content not available from anywhere else.

How much does membership cost?

Membership prices are listed here. You can pay for your subscription monthly or yearly – yearly is slightly cheaper.

How do I get notified of new content on this site?

I do periodically send out newsletter updates to all current and past Member Zone members. You’ll continue to receive these even if you cancel your membership, so if you don’t want them just ‘unsubscribe’. The newsletters take quite a while to put together so I’d don’t do them for every video.

If you want to be notified of EVERY new video / article then you’re best doing this by subscribing to the forum where I post video updates. Just log in to the Member Zone and click ‘Forum’. Then visit the ‘Video Specific’ forum:

Within that forum click the little ‘Subscribe’ link at the top of the page:

You’ll then get a little e-mail every time a new topic is added within that forum. I try to update this as soon as a new video is live… although as per usual sometimes life gets in the road :-).

You can subscribe to any forum or even specific topics, if it’s something you’re particularly interested in receiving updates about. You can unsubscribe from any topic or forum at any time.

Can I cast videos to Google Chromecast?

Yes! There’s a couple of options to cast video content from this site. You can use the in-built ‘Cast my screen’ option from Google Home:

Cast my screen

Alternatively you can use a casting app such as Web Video Cast. Obviously I take no responsibility for you installing dodgy 3rd party apps so do your own homework! But I’ve tried this and it seems to work:

It’s full of adverts and popups so if you don’t want those you’ll need to pay for it (I don’t get anything from this!). Once it’s installed you simply use the browser within the app. Log in to the Member Zone as usual and you can then use the cast button:

You may find you’re presented with a list of different videos to cast. I normally pick the HD version (1920 x 1080) but pick whatever resolution you like.

What are the password requirements?

This site uses strong passwords by default – this is important to main security of the whole site. There’s no set rules for passwords other than it being a minimum of 12 characters long. The system automatically determines whether your password is easy to guess. Tips to ensure your password is accepted:

  • Make sure it’s at least 12 characters long
  • Try having a mix of upper and lower case letters
  • Try adding numbers
  • Try adding symbols such as ! ” ? $ % ^ & )

You don’t need to use all of the above and the system will tell you if your password isn’t strong enough.

When you log in you will get 5 attempts at your password and then your account will be locked out for 4 hours. So you’re best using the ‘Lost password’ link before locking out your account. Using strong passwords is essential to maintain security of the site for everyone.

Do you store my credit card details?

No. We have no visibility of your complete credit card number or security details. Recurring subscriptions are securely handled via Stripe or PayPal.

How do I cancel my membership on this site?

You have complete control over your membership on this site. Just hit ‘My Account’ in the top right (or bottom of the page) and click ‘Cancel’ in the ‘My Memberships’ section:

How to cancel membership

As an absolute last resort you can also carry out a manual cancellation via your credit card company or PayPal. There’s more information about how to do this in the Terms and Conditions. Any problems don’t hesitate to get in touch. Also remember you can come back at any time! You’ll continue to receive e-mail notifications of new articles and if there’s a particular subject you find interesting you can always re-join.