We take data privacy VERY seriously. This web site makes use of data protection by design and default. That means it’s designed to gather as little information from you as feasibly possible. There are no adverts that track your every move and cookie use is limited to the bare essentials needed to make the website function.
What is this website?
What personal data is collected and why?
When you leave comments on articles or in the members forum your personal data or username may be shown to other site members. You can adjust how this is shown in the My Profile page.
Contact forms, shopping baskets & e-mails
When you submit personal information using any method via this site, the information you type in to the form, intended for us to see, will be sent to us. So for example, if you type your name in a ‘Name’ box, your name will be sent to us. Same applies for all the other boxes on the various forms used on this site. Sorry, we know this is kind of obvious but we’re obliged to tell you. If you type personal information in a box and click ‘submit’ then that personal information will be sent to us. If you would rather we didn’t receive personal information about you then a) don’t type it in a the box and b) don’t click submit. Same rules apply if you send us an e-mail.
By becoming a member of this website you will automatically be subscribed to the Gosforth Handyman mailing list. This is essential for basic website functionality to work and is used, amongst other things, to let you know when new articles have been published.
Some data is stored on 3rd party systems to make everything work. At the moment we use Mailchimp to manage our mailing lists – our providers may change from time to time without notice. You can unsubscribe from this mailing list at any time. If you would rather all of this didn’t happen then please do not become a member of this website.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. We will also set up cookies to storage your logon details if you click the ‘Remember Me’ box when you log in. If you log out of your account, the login cookies should be removed.
Embedded content from other websites (e.g. YouTube videos)
Embedding content allows for a better overall user experience since you can watch videos and other media without having to leave the article you’re currently reading. Generally speaking, when you embed content on a website from another website then cookies from that website will be stored on your computer as if you were on that website. These are known as 3rd party cookies. On this site, through data protection by design and default, we’ve done our best to completely remove the need for 3rd party cookies – if you spot any please let us know (contact details below). This isn’t easy since by default, embedded videos on websites could theoretically pass personal information to 3rd parties even if you don’t watch the video. On this site embedded YouTube videos use technologies to anonymise or completely remove tracking providing you don’t press ‘play’ on the video. Bear in mind if you do watch a video your personal data may still be passed to YouTube as if you were watching the video in a normal browser window. Affiliate links don’t use any tracking directly on this website however bear in mind once you’re on a 3rd party website we no longer have control over your privacy.
For site functionality, security reasons and to comply with international laws your IP address may be logged when using various elements of this website – for example when posting to the members forum. If you don’t want your public IP address to be known you’re best using a VPN.
How long is your data retained?
If you send us a personal comment via a contact form or e-mail it will be retained indefinitely for historical reference. Personal information sent to us for order processing may be retained indefinitely to allow your account to function.
What rights you have over your data
You can request to have a copy of information we hold about you. You can also request for this information to be deleted. This does not include any data we’re obliged to keep for administrative, legal, tax, or security purposes.
Where we send your data
Your data may be securely transferred to organisations for order management and fulfilment purposes. These organisations include but are not limited to:
- PayPal & Stripe for processing of payments
- Mailchimp who look after our e-mail mailing lists
Other than the above, which is essential for things on this site to work, we won’t knowingly share or sell your data outside this business. In the event of sale or transfer of ownership of this business as a whole, all data associated with the business would be transferred to the new business owners in whole or in part. This may include but is not limited to all customer information, customer databases and historic order information. This data would become the property and responsibility of the new business owners.
You can get in touch via the contact form on the main Gosforth Handyman website. Contact forms are discussed above. If you send a message asking for no personal information to be stored then you will have to send some identifying personal information such as your name and e-mail address so we know who you are.
Right to variation
August 2020 – Version 1.0